These are the possibility of creating videoconferences both with clients and among employees, a basic service currently for organizing meetings that also includes the possibility of broadcasting them on YouTube if we want to hold a webinar or public conference, for example. At the same time, the new voice recognition function in more than 20 languages for call recordings has also recently been included. It is a paid service and depends on the language, but Zadarma's rate packages now include different franchises of free recognition minutes.
With this functionality, there is no need to waste time listening to the n of them and, best of all, catalog them so that it is possible, with a mobile number list simple text search, to locate what has been said in any of them about a piece of information specific. How much does all this cost? We have been commenting on it, both in time and money, the necessary investment is minimal. The entire system, both the virtual PBX, extensions, services and zCRM, can be set up in just a few minutes. And the cost, we are talking about less than one euro per month for the virtual number and all the free services of the switchboard.
In addition, if we contract a call rate package (which has a cost of €18 or €36 per month only), we exponentially increase the number of extensions, free virtual numbers, call transcription minutes, simultaneous incoming calls, space to save recordings in the cloud, participants and video conference rooms, among many others.Indispensable technologies for the digitization of SMEs: WebRTC, virtual switchboard and CRM 20.10.2020 digitization of SMEs With the pandemic, the digitization of small and medium-sized companies has not only taken center stage, but many have also been caught on the wrong foot. While large corporations were already, or have quickly made the switch, to a fully digital way of working and engaging with customers, SMEs have had to learn what it's all about to begin with, what benefits it brings and, above all, everything, how to do it.